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Last Updated: April 19, 2023
Camel Cash LLC., (collectively, “CamelCash,” “we,” “us,” or “our”) take privacy and security seriously. This privacy policy (the “Privacy Policy”) describes how CamelCash processes the information we collect about you through our website located at www.camel.cash (the “Website”) and our mobile app - IOS / Android (the “CamelCash App”, and together with the Website, the “Platform”) and when you otherwise interact with us. We may update this Privacy Policy from time to time without notice to you.
By visiting the Website, accessing and/or using the Platform, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use, which together make up the “Agreement”. If you do not agree to (or cannot comply with) all of the terms of this Privacy Policy or any other terms of the Agreement, do not access or use the Platform.
Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with CamelCash and the Services, the choices you make, and the products and features you use. Click Here to learn more.
We may process sensitive personal information when necessary, with your contest or as otherwise permitted by applicable law. Learn more about our sensitive personal information.
Yes, We receive information from third parties to keep the account security and fraud prevention. Learn more about third parties information.
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click Here to learn more.
We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click Here to learn more.
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click Here to learn more.
The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what CamelCash does with any information we collect? Click here to review the notice in full.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information.When necessary, with your contest or otherwise permitted by law, We process the following categories of sensitive information.
Application Data.If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: We collect KYC related information with help of your document which you submitted for your verification. In order to enhance our ability to provide the products and Services to you and update our records, we may obtain the information about you from the other source.
The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment.To identify this, we are using third party provider called Veriff. The privacy policy of the provider here
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.The categories of third parties we may share personal information with are as follows:
We also may need to share your personal information in the following situations:
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).No purpose in this notice will require us keeping your personal information for longer than eighty four (84) months past the termination of the user’s account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, You may also have the rights to complain to your Member State data protection authority Or UK data protection authority
If you are located in Switzerland, the contact details for the data protection authorities are available here: Federal Data protection and information commissioner
Withdrawing your consent: If we are relying on your consent to process your personal information,which may be express and/or implied consent depending on the applicable law,you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor,when applicable law allows,will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Subject to the conditions and exceptions provided for in applicable data protection laws, you have the right to:
In order to exercise your rights, you can contact CamelCash at support@camel.cash
Where you are given the option to share your personal data with us, you can always choose not to do so. If you object to the processing of your personal data, CamelCash will respect that choice in accordance with its legal obligations. This could mean that CamelCash is unable to perform the actions necessary to achieve the purposes of processing described in Section 2 (Purposes of Processing of Personal Data).
CamelCash is committed to taking all appropriate technical and organizational measures to protect your personal data against accidental or unauthorized destruction, against accidental loss and modifications, access and any other unauthorized processing of personal data.
If you have questions or comments about your privacy rights, you may email us at support@camel.cash.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
We do not knowingly collect personal information from children under the age of 13 through the Platform. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at support@Camel.Cash, and we will endeavor to delete that information from our databases.
Our servers are located in the US and elsewhere. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Platform, you do so at your own risk.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g.,backups, etc.)
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at support@Camel.Cash with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
In order to exercise your rights, you can contact CamelCash at support@camel.cash
If you have questions or comments about this notice, you may email us at support@camel.cash or by post to our address mentioned in website.
You have the right to request access to the personal information we collect from you, change that information, or delete it.To request to review, update, or delete your personal information, you may email us at support@camel.cash or by post to our address mentioned in website.